Businesses need a direct line to website developers.
I am not sure why it is, but I hear from clients every day how so many web developers don’t have a phone. I, too, have noticed that there seems to be a new trend of web designers/web developers operating strictly by email with so many freelancers.
With 20 years of experience, I cannot imagine how this would fit into the creative process.
The interaction between developers and their clients is deeply rooted in strong communication. I have always felt that to create something truly unique, something that makes or re-creates a brand for a client, is created when the web designer and web developer genuinely connect with their client and gain a proper understanding of their client’s business. It is virtually impossible to convey this level of detail through email.
Web developer with no phone means it time for a change.
In fact, it’s definitely time for a change. You should be able to speak to your developer directly when discussing edits to your site, it’s too easy to have miscommunication when discussing the little details that must be ironed out between client and their web developer during the creative process.
Think about it, if you find an error on your website, do you really want to send your development agency an email and have to wait for a response? Don’t let a lack of communication with your web developer hold your website back from being all it can be. It’s your website, your business, it’s time to get on the phone with a web developer that cares and get something done!